Terms and Conditions for Urban Lady Prepper

Effective Date: December 31, 2025
Last Updated: March 13, 2026

1. Agreement to Terms

By purchasing, downloading, or using any digital product from Urban Lady Prepper ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not purchase or use our digital products.

2. Company Information

Urban Lady Prepper
Website: https://urbanladyprepper.com
Contact: [Contact information to be provided]

3. Digital Product Description

Our digital products may include, but are not limited to:

• Emergency preparedness guides and eBooks

• Downloadable checklists and planning templates

• Audio content and podcast episodes

• Video tutorials and educational content

• Digital courses and training materials

• Resource libraries and reference materials

All digital products are delivered electronically via email download links or through our secure customer portal.

4. Purchase and Payment Terms

4.1 Payment

• All payments must be made in full before product delivery

• We accept major credit cards and PayPal

• Prices are listed in U.S. dollars and may be subject to change without notice

• You are responsible for any applicable taxes

4.2 Delivery

• Digital products will be delivered within 24 hours of successful payment processing

• Download links will be sent to the email address provided during purchase

• Download links are typically valid for 30 days from delivery date

• You are responsible for downloading and backing up your digital products

5. Refund Policy

5.1 Money-Back Guarantee, digital products

• For digital downloads, we offer a 48-hour money-back guarantee from the date of purchase

• Refund requests must be submitted in writing to our customer service team

• Refunds will be processed within 7-10 business days to the original payment method

5.2 30-Day Money-Back Guarantee, physical products

• We offer a 30-day money-back guarantee from the date of purchase

• Refund requests must be submitted in writing to our customer service team

• Refunds will be processed within 7-10 business days to the original payment method

5.3 Refund Exceptions

• No refunds will be provided after 30 days from purchase date

• Products that have been fully downloaded and accessed may be subject to partial refunds at our discretion

• Refunds may be denied for suspected fraud or abuse

6. Intellectual Property Rights

6.1 Ownership

• All digital products, including content, text, graphics, audio, video, and software, are owned by Urban Lady Prepper

• Our content is protected by copyright, trademark, and other intellectual property laws

• You acknowledge that we retain all rights, title, and interest in our digital products

6.2 License Grant

Upon purchase, we grant you a limited, non-exclusive, non-transferable license to:

• Access and use the digital product for personal, non-commercial purposes

• Download and store the product for your personal reference

• Print materials for your personal use

6.3 Restrictions

You may NOT:

• Resell, redistribute, or share our digital products

• Upload content to file-sharing platforms or torrent sites

• Modify, reverse engineer, or create derivative works

• Use content for commercial purposes without written permission

• Remove or alter copyright notices or watermarks

• YOU MAY NOT use my voice, my likeness, or my writing for AI training, duplication, or redistribution.

7. Disclaimers and Limitations

7.1 Educational Content Only

• Our digital products provide educational information about emergency preparedness

• Content is for informational purposes only and should not replace professional advice

• We are not liable for any actions taken based on our recommendations

7.2 Emergency and Safety Disclaimer

• Our preparedness advice is not a substitute for professional emergency services

• Always contact appropriate authorities (911) during actual emergencies

• Individual circumstances vary; adapt our advice to your specific situation

7.3 Health and Medical Disclaimer

• Content is not intended as medical, health, or professional advice

• Consult qualified professionals for medical, legal, or other specialized guidance

• We make no representations about the accuracy or completeness of health information

7.4 No Warranties

• Digital products are provided "as is" without warranties of any kind

• We disclaim all warranties, express or implied, including merchantability and fitness for purpose

• We do not guarantee specific results from using our products

8. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability shall not exceed the amount you paid for the digital product

• We are not liable for indirect, incidental, special, or consequential damages

• We are not responsible for any loss of data, profits, or business interruption

• Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you

9. User Conduct

You agree to:

• Use digital products lawfully and responsibly

• Respect intellectual property rights

• Not engage in fraudulent or abusive behavior

• Provide accurate information during purchase

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy at https://urbanladyprepper.com/index.php/privacy-policy/ for information about how we collect, use, and protect your personal information.

11. Technical Support

11.1 Support Coverage

• We provide technical support for download and access issues

• Support is available Monday through Friday, 9 AM to 5 PM EST

• Response time is typically within 24-48 hours

11.2 Support Limitations

• We do not provide technical support for third-party software or devices

• Support is limited to product access and download issues

• Content-related questions may be addressed at our discretion

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our digital products after changes constitutes acceptance of new Terms. We recommend reviewing these Terms periodically.

13. Termination

We may terminate or suspend your access to digital products at any time for violation of these Terms. Upon termination, your license to use our digital products will immediately cease.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of [State to be specified], without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes arising from these Terms or use of our digital products will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and Urban Lady Prepper regarding digital product purchases and supersede all prior agreements and understandings.

17. Contact Information

For questions about these Terms or our digital products, please contact us at:

Urban Lady Prepper
Email: here
Website: https://urbanladyprepper.com

By purchasing and using our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.